Sunway Mall has introduced the first-of-its-kind virtual concierge. The retailer has developed a mobile app that uses real-time indoor navigation with Google Maps’ indoor technology.…
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Tencent smart retail and DFS partner for omnichannel transformation
DFS Group, the world’s leading luxury travel retailer, and Tencent Smart Retail have entered a comprehensive strategic agreement. The objective of this partnership is to accelerate DFS’ omnichannel tr…
Why are brands championing their official websites to sell direct-to-consumers in Asia?
In Asia, the time is ripe for brands to put brand.com at the centre of their digital commerce strategy. The region has been experiencing phenomenal growth in online retail, with annual sales expected …
Is Retail 4.0 the answer to the Changing World of Marketing?
Our shopping experience is becoming more digital. The retail industry will change even further as consumers are looking for more ways to shop at their convenience. Retail 4.0, the transformation of th…
Pomelo appoints new Vice President, Head of Sustainability
Asia’s omnichannel fashion platform Pomelo has appointed Kevalin Athayu as vice president and head of sustainability, reiterating the fashion tech company’s long-standing commitment to providing eco-f…
China’s beauty distributors GED and Able View merge
Chinese omnichannel beauty brand operators GED and Able View have merged to create an omnichannel cross-border and domestic luxury beauty distributor in the Chinese market.…
CapitaLand strengthens its omnichannel strategy
As Singapore enters a new phase of greater normalisation living with endemic COVID-19, CapitaLand Investment (CLI) is evolving its omnichannel retail strategy with the launch of two initiatives throug…
Nykaa to strengthen its omnichannel strategy in 2022
Eyeing for omnichannel expansion, Indian fashion and beauty retailer Nykaa plans to strengthen its offline presence and open 300 physical stores in 2022 and to accelerate its exceptional revenue growt…
Omnichannel retail in 2022: AI and Hyper-Personalisation will become table stakes
With the acceleration of digitisation over the last two years, our entire world is now connected by uninterrupted, hyper-personalised experiences. In a way, as retail continues with cautious recovery …
How fashion retailer KOOKAÏ boosted supply chain visibility and omnichannel strategy?
Stock control is critical for today’s retailers. Among the asset tracking solutions available on the market, radio frequency identification (RFID) is now widely considered the chosen technology to fur…