The recent growth of digital adoption in Southeast Asia has been phenomenal, with 100 million out of the region’s 460 million internet users coming online in the past three years […]…
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How can businesses tap into consumer psychology during the all-important year-end season?
As we approach year-end, this season is the final push for businesses to end the year on a high note, despite market volatility. Evidence of growth is beginning to appear, […]…
Bad Customer Experiences Put HKD 117 Billion in Consumer Spending at Risk in Hong Kong
Businesses in Hong Kong are risking 6.5 percent of their revenue, due to poor customer experiences – putting HKD 117 billion in consumer spending at risk in the region, according […]…
Online marketplaces in India to reach USD 350 billion in GMV by 2027
With a large addressable market, growing online shopper base, and increasingly digitalised micro, small, and medium enterprises (MSMEs), online marketplaces in India contribute more than USD 100 billi…
Decrypting the Metaverse: Chapter XIV – Payments in the Metaverse
Dubbed ‘the future of the Internet’, it is no surprise that this year has seen big tech companies and financial institutions eyeing a slice of the metaverse pie. It is […]…
What does winning look like for marketers this holiday season?
The end of the year is like a finishing line for most working professionals around the world. Once you make that sale, close that deal or submit that report, it […]…
Study finds Singapore shoppers are willing to make purchases over WhatsApp
Singapore’s online shopping landscape has evolved from one-sided, transactional engagements, to become a more dynamic digital experience. WhatsApp has emerged as the platform of choice for Singaporean…
The true value of NFTs for fine spirits and wine
NFTs. Artificial Intelligence. Web 3.0. The Metaverse. The digital space has entered a new era and with it comes the complete disruption of personalization and ownership. As with any form of technolog…
A cheatsheet: An overview of fashion brands in the Metaverse
Similar to the Internet’s evolution towards Web3, the next chapter for fashion brands will be marked by decentralisation, moving away from traditional sources of authority. Instead, individuals and co…
What is Friendly Fraud and why is it sabotaging the online retail sphere?
The world of online retail has seen incredible changes over the years and has demonstrated a resilience in adopting and adapting new practices, channels, platforms, and technologies to enable customer…