The CNIL, the French data protection watchdog, has issued its first GDPR fine of $57 million (€50 million) towards Google.…
.
Your one-stop source for retail intelligence in Asia
How retailers could make use of analytics
EBay is testing whether one of the most effective approaches to shopper engagement exists outside the aisle by adopting an algorithm that may be best recognized for picking actual rhythms.…
Alibaba taps mom-and-pop retailers under new data management system
Alibaba Group is looking to strengthen its omni-channel presence – and help millions of mom-and-pop stores in China — by linking the unchained retailers to the firm’s data-backed retailer manage…
Personalisation: Myth and Reality
In today’s challenging and dynamic retail environment where the customer expectation is evolving, personalisation is a must have retail tactic to differentiate a retail brand from a competitor.…
Lotte to introduce ‘Intelligent Shopping Advisor’ with IBM
IBM announced it has signed an agreement with the Lotte Group to provide cloud-based IBM Watson solutions to help the Group deliver innovation across the business and become a world-class retail compa…
Birthday at Burberry? Luxury brands add personal services
Burberry Group PLC’s store employees have taken on some new duties: organizing birthday parties, private dinners and art-gallery visits for high-spending shoppers.…
6 ways retailers can prepare for the holidays
With the holidays just around the corner, here are six timely strategies and tactics retailers are implementing to attract shoppers this holiday shopping season.…
What is the ultimate retail customer experience?
In a new study by CMO Council and SAP Hybris, it was reported that two-thirds of Asia-Pacific and Japan consumers today are not delighted with the digital experience provided by brands in the region.…
5 tips to improve the retail customer experience
In order to help your customers move through the purchase process, here are five ways to utilize data and analytics to strengthen your retail brand and its sales.…
REPORT: How real-time data can help retailers succeed
No matter how popular online shopping gets, brick-and-mortar shops will always win at one thing: instant gratification.…