Consumers are looking for a seamless, omni-channel shopping experience and e-commerce will continue to grow aggressively. This is where small to medium sized enterprises (SMEs) can really get ahead.…
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Opinion: Chinese mobile commerce must be social
Teresa Lam of the Fung Group discusses the growth of mobile and social commerce in China, and how retailers need to keep up with the changing times.…
Why the Internet of Things (IoT) is a big deal for retailers
Today’s shoppers are highly connected and growth of connected devices is booming in Asia Pacific, with the region expected to be the biggest market by 2020.…
Why grab-and-go is a winning concept in Hong Kong
Hong Kong’s F&B retail sector is seeing a rapid rise in grab-and-go concepts. Nicola Tang of CBRE Hong Kong explains this phenomenon in her first contributed column for Retail in Asia.…
5 reasons why retailers need to go omni-channel
Retailers need to construct omnichannel capabilities that create convenient and easy shopping pathways for their customers, and Asian retailers are increasingly adopting omnichannel as a “new normal”.…
5 reasons every retailer needs social media analytics
Retail is no longer a one-sided conversation where brands tell consumers what to think, do and buy. Today, it’s often the other way around, with customers being very vocal about what they like a…