One of the best outcomes from the social media explosion is that the customer service bar has been raised. Now that more people are freely sharing their customer experiences – both good and bad …
One of the best outcomes from the social media explosion is that the customer service bar has been raised. Now that more people are freely sharing their customer experiences – both good and bad …
Holidays like Father’s Day send consumers searching: for gift ideas, activities, restaurant suggestions, greeting cards and more. They’re online and looking for your business – but h…
Tony Sit is Senior Vice President and General Manger Asia Pacific for GuestLogix, a leading provider of onboard retail and payment technology solutions to airlines and the passenger travel industry. T…
Are you at information security risks? What types of data in your system are targeted by attackers? How to prevent security compromises?…
At the Digital Signage World Asia, which was held from 25-27 April in Singapore, Benetton Live Windows, a digital out-of-home (DOOH) project was introduced to the audience. The project has been fully …
Barbara Wold has more than 45 years of first-hand retail experience, and is one of the industry’s most sought-after speakers and consultants. In this article, she shared some tips on how to get …
How fast is technology changing in the retail industry? A year ago the shop assistants were using clunky cash registers, now they can roam the stores with mobile handheld devices so customers can avoi…