Retail in Asia

In Trends

RetailWatch: Mobile POS, apps used in baseball fan checkouts

Baseball playoffs present huge challenges for Delaware North Companies Sportservice, the retail provider at several major-league stadiums in the US – satisfying peak demand for the largest in-store crowds of the season, managing inventory and selling new commemorative products, speeding up the checkout process and completing more transactions per game.

Jeff Hess, vice president of retail for Delaware North Companies Sportservice, said that unlike a traditional retailer, its stores have a limited window of operation during our busiest times. Depending on the team’s performance, the store may close for the season after just two playoff games. They needed a fast and reliable solution that could be implemented quickly.

Delaware North worked with their retail POS partner, Systems Technology Group (STG),  implemented a mobile point-of-sale solution on top of Delaware North’s existing Retail Pro retail management solution, using FoundryLogic’s Retail Mobile POS application running on an Apple iPod Touch, enabled to accept payment and scan barcodes when docked inside the new Honeywell Captuvo SL22 Enterprise Sled.

This week’s RetailWATCH is sponsored by Honeywell.


(Source: Honeywell)