VBAT, the Amsterdam-based award-winning brand development agency, is leading the way in Dutch retail. The agency is has successfully tested several pilot stores for three leading Dutch retailers: Gamm…
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Burger King targets more local diners in Thailand
The local operator of Burger King restaurants in Thailand is reorienting its menu and offerings to focus more on Thai customers.
The strategic move is aimed at reconnecting with Thai customers and red…
Wal-Mart uses FedEx to expand urban push in the US
Wal-Mart Stores Inc. is experimenting with allowing customers to buy merchandise online and have it delivered free to urban FedEx Corp. locations, a bid to boost sales in big US cities where the retai…
Dell to establish 2nd operating centre in China in 2011
Dell China has announced plans to establish a second operating centre in the Chinese city of Chengdu, which will integrate the company’s production, sales and customer service divisions to bette…
Dell to open second operating centre in China
Dell China has announced plans to establish a second operating centre in Chengdu, China, which will integrate the company’s production, sales and customer-service divisions to better assist its …
Metro Cash and Carry to invest USD218m in north India
Metro Cash & Carry – an international self-service wholesale retailer – will set up two wholesale distribution centres in the northern Indian state of Punjab, in Zirakpur and Ludhiana,…
E-mailing boss “can be effective” for angry consumers
A UK consumer watchdog has said that e-mailing a CEO with a complaint can be an effective option for frustrated customers.
Philip Cullum, deputy CEO at UK consumer organisation Consumer Focus, said ma…
Touch phones are a hit
The market for touch phones is booming in India and across the globe. Most handset vendors riding this trend should be grateful to Apple, who with their iPhone, created a market for this category by m…
New MD for Daikin India
Daikin Airconditioning India has appointed Kanwal Jeet Jawa as its managing director. He has also being inducted to the Board of Directors. Jawa will be responsible for the overall business operations…
3 best ways to convert online prospects into clients
You’ve got a killer website that potential clients are visiting. But how do you turn those visitors into paying customers?…