Retail in Asia

In Trends

Overseas Alipay spending report shows improvements


Alipay, the world’s largest mobile payment and lifestyle platform operated by Ant Financial Services Group, announced the summary of overseas transactions by mainland Chinese during the Golden Week (October 1 – 7) holiday this year.

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As Alipay accelerates its footprint across the globe, overseas spending through the app continues to increase, compared to the same period last year.

Notable findings and key local highlights include:
• Singapore ranked sixth globally in terms of transaction volume, behind Thailand and Malaysia which ranked second and fourth respectively.
• The total transaction volume increased by 10% this year compared to the same period last year.
• Average spending per user increased by 15% compared to the same period last year.
• On average, Chinese tourists who are using the “Passion Made Possible Privilege” program (jointly launched by Alipay and Singapore Tourism Board) spent three times more than others.

Notable global findings include:
• In-store transaction volume this year was 110% of the same period in 2018.

  • Japan topped the list of top 10 Golden Week destinations by transaction volume for the first time, with Thailand ranked #2.
  • Cambodia and the Philippines joined the top 10 list for the first time, with large numbers of merchants now accepting Alipay in these two destinations.

• Emerging destinations saw some of the fastest growth in Alipay use compared to the previous year, the Philippines experienced 26 times the volume of transactions this year than in 2018, thanks to the mass rollout of Alipay to local merchants over the last 12 months.

• Average total spend per user increased by 15% to about RMB 2,500 (approx. US$350). Average total spend per user was highest in Malta, followed by Monaco and Spain. European destinations topped the list in terms of the highest total spend per user. UAE and Japan ranked the highest outside of Europe.

• The number of users born in the 2000s who used Alipay when travelling abroad increased by 130%, compared to the same period last year. At the same time, the number of users born before the 1960s increased by 30%.

• “Niche” destinations are becoming more popular. According to Fliggy, Alibaba’s travel service platform, travel packages booked for Montenegro, Uzbekistan, and Serbia increased by 14 times, 4.7 times, and 1.8 times respectively, compared to the same period last year.

• Chinese tourists crave unique travel experiences: the sales of railway tickets in Europe through Fliggy increased by 35%, and the sale of “durian experience” packages in Thailand and Malaysia increased by 60% compared to the same period last year.

SEE ALSO : Alibaba Group’s Fliggy and Alipay partner with San Diego

• More than 300,000 merchants in 55 countries and regions participated in Alipay’s Golden Week campaign this year. More than 1 million e-gift packs were collected by users via a scan of the promotion QR code during the first 4 days of this year’s Golden Week.