Retail in Asia

In Trends

Tablets enhance shopping experience, customer perception

Are cash registers headed for extinction? According to new research, 57 percent of shoppers say they think retailers who use tablets and other mobile devices instead of cash registers are more innovative and appealing than competition that does not. Surprisingly, that number comes with just 22 percent of people saying they have shopped in a store with a mobile payment system and with just 43 percent saying they are familiar with the term mobile wallet.

"The cash register has a new rival," said Andrew Paradise, founder and CEO of in-store mobile commerce provider AisleBuyer. "We’re seeing increased interest from retailers in supplementing and potentially replacing traditional registers with a tablet-based mobile point of sale or store associate solution."

(Source: CNBC)