Indonesian minimarket operators PT Indomarco Prismatama and publicly listed PT Sumber Alfaria Trijaya (AMRT) are starting to offer more services to customers in response to growing competition from foreign players.
Indomarco, which runs the country’s largest minimarket chain, Indomaret, is aiming to partner with a local travel agency to provide customers with ticket and hotel reservation services. The plan was made after the firm recently launched an express courier service across its Indomaret outlets in collaboration with local cargo service provider, the RPX Group.
According to Indomarco’s marketing director, Wiwiek Yusuf, besides aiming to expand its services, Indomaret would strengthen its presence in the country by having 10,600 outlets across the archipelago by year-end, up from the current 9,901 outlets.
(Source: The Jakarta Post)