Citigroup Inc. is investing heavily in technology to support the expansion of its consumer-banking business in the Asia-Pacific region. New Citibank branches are taking on what it calls the "smart-banking" model, with interactive touch panels, video-conferencing capabilities and full-service banking from devices such as iPhones and iPads.
In addition, the company is teaming with telecom operators Vodafone Group in India, M1 Ltd in Singapore and Chunghwa Telecom Co. in Taiwan to offer mobile-payment services.
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(Source: The Wall Street Journal Online)