Retail in Asia

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John Lewis to upgrade EPOS system to support multichannel

John Lewis, UK’s upmarket department store, is planning to implement a "quicker and easier" electronic point of sale (EPOS) system as it sets out an integrated multichannel approach for its department store, specialist home store and website offers.

The department store chain has chosen an EPOS system from PCMS that has been designed to work across a variety of retail sectors and store sizes and that will support its overall multichannel offer for customers.

John Lewis will roll out the Vision BeanStore system to 3,000 tills across all its trading formats, including all department store and hospitality operations throughout 2011 and 2012, following a trial likely to take place in a pilot store at the start of next year.

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(Source: Retail Week )