Retail in Asia

In Trends

Jack Ma at the Global Smart Logistics Summit 2018

Alibaba to set its first physical mall

Cainiao’s 2018 Global Smart Logistics Summit was held 31 May 2018 in Hangzhou.

Alibaba Group will invest over 100 billion yuan to build the technical backbone for a smart logistics network aimed at improving delivery reach and efficiency, as well as sharply driving down logistics costs, said Jack Ma, Executive Chairman of Alibaba Group at the 2018 Global Smart Logistics Summit.

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The network mainly aims to push 24-hour delivery across China and push logistics costs down to less than 5% of China’s gross domestic product from around 15% at present, and thereby increasing profit margins for the manufacturing industry and logistics sector. It also aims to push 72-hour delivery to the rest of the world.

Over the past five years since its establishment, Cainiao Network, Alibaba’s logistics affiliate, has witnessed an increasingly intelligent logistics industry as a result of the joint efforts of Cainiao and its partners. Through technology innovation and open collaboration, Cainiao has currently reduced cross-border shipping time from an average of 70 days to less than 10 days for some countries.

The number of B2C parcels that go through customs clearance is now one million every day. Within China, Cainiao’s same-day and next-day delivery now covers 1,500 counties and districts.

“This network is not only national, but global. This is what we will work closely with our partners to achieve and bring benefits to all,” said Ma. “As the industry will increasingly become tech-driven, Cainiao aims to be the ‘brain’ of the logistics industry. Since the first day of its birth, Cainiao’s mission is not to deliver goods, but to help delivery firms to deliver goods by building a network that links all logistics elements and connects every deliver person, every warehouse, every hub, every city, and every house.”

Today, about 100 million parcels are processed through Cainiao’s logistics platform every day. What has made it possible is Cainiao’s efforts in driving industry digitalization. For example, the electronic bills and labels have helped digitize and standardize the industry infrastructure.

China’s logistics landscape has undergone massive change in recent years, reaching unprecedented scale. Ma noted the industry started from zero ecommerce parcels and is now delivering 130 million parcels per day, while there are about five million people working at courier and food-delivery companies in the country, and seven delivery companies have gone public.

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With that pace of change, it’s not unreasonable that the peak handling during the company’s 11.11 megasale will become the daily average a decade later.

“We want to build this network to help the industry to meet the future needs,” said Ma. “Today, the industry can process 100 million packages a day. In the future, we will need to process 1 billion packages a day. The logistics industry need to get prepared for that with a robust infrastructure.”