As new digital platforms emerge and innovate, the relationship between the consumers and retailers are constantly evolving, affecting the global retail landscape and mindset.
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Exploring this phenomenon and the constant revolution in consumer behavior, The Retail Summit 2020 brings a thought-provoking second edition to discover the depths of the ‘Hyper-Connected Consumer.’
The Retail Summit, an annual gathering of local and global retail professionals designed to showcase inspiring brands and explore the latest trends in the market, will take place on 10-11 March 2020 at The Atlantis, The Palm. The Summit addresses imperative issues highlighting the need for retailers to adapt their business models to meet the demands of a ‘switched-on’ consumer through disruptive technologies, one touch accessibility, sustainable and ethical supply chains and immersive customer experience.
“The inability to engage today’s hyper-connected consumer means your relevance and business are in danger of becoming extinct. We live in a time where a company’s approach to technology and how products are marketed digitally has a direct impact on sales,” said Gary Thatcher, CEO and Co-Founder of The Retail Summit.
The summit, in partnership with Dubai Chamber of Commerce & Industry and Meydan One, will lead the conversation for local and regional retail industries and emphasise on the disruptive thinking that drives growth in the current retail environment. From start-ups that have reinvented a category to organisations delivering a truly differentiated customer experience,
The Retail Summit will also shine a light on some of the fastest-growing verticals in retail, with sessions dedicated to emerging segments such as the sharing economy and the second-hand apparel market.
H.E. Hamad Buamim, President and CEO of Dubai Chamber of Commerce & Industry, said: “The Retail Summit 2020 comes at a time of great transition for global retail as industry players navigate the Fourth Industrial Revolution, deal with disruption and embrace advanced technologies that are improving the customer experience.”
Facilitating discussions throughout the retail ecosystem and beyond, The Retail Summit 2020 will welcome leading executives from global retailers including Hannah Mercer, VP Global Retail and Franchise Operations, adidas; Fernando Machado, Global CMO, Burger King; Kristina Blahnik, CEO, Manolo Blahnik; Sandra Campos, CEO, Diane von Furstenberg.