The Internet of Things (IoT) will disrupt all industries, but there’s little doubt that the retail industry will be one of the most disrupted.
More so than companies in other industries, retailers are increasingly coming in direct contact with consumers that fully embrace digital transformation in their lives, including IoT-related technology and innovation.
Leading retailers are already developing strategies and plans to take advantage of IoT-related technologies. Retailers that want to take advantage of the the Internet of Things will innovate in four areas:
- Enhanced customer experience
- Optimize store operations
- Improved inventory and supply chain management
- Capture new revenue opportunities
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(Source: Forbes.com )