Kintetsu department store in Japan’s Osaka woos foreign shoppers

Kintetsu Department Store Co. wants more foreign customers to shop at its flagship store, which opened in Japan’s tallest skyscraper in March, President Keiji Takamatsu said.

In a recent interview, Takamatsu said the Osaka-based company wants to raise 3 percent of its overall revenue from tourists instead of 1 percent at present.

"We would like to expand our capacity to accommodate multicultural customers," Takamatsu said, adding that the company plans to hire more foreign staff to improve service for such shoppers. He did not specify a time frame for the target.