Retail in Asia


Heinemann extends Duty Free concession at Gold Coast Airport

Heinemann Australia, a wholly owned subsidiary of Heinemann Asia Pacific, announced on 10th March that it has extended its Duty Free concession contract at Gold Coast Airport until 2029. As part of the ongoing terminal redevelopment at Gold Coast Airport, the Heinemann Tax & Duty Free shops will also almost double their floor space in the new terminal expansion.

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Heinemann Australia won the seven-year Gold Coast Duty Free contract in 2018 and currently operates departures and arrivals across a total of 730 square metres. The Duty Free shop size will expand to 1,324 square metres across departures and arrivals. Heinemann will bring a number of new brands to Gold Coast Airport and its Perfumes & Cosmetics offering will be significantly expanded with a full product portfolio across skincare, fragrance and cosmetics.. 

“With a new terminal space, we saw an opportunity to significantly upgrade our retail offering for passengers,” said Isabelle Yates, General Manager – Commercial Revenue at Queensland Airports, which owns and operates Gold Coast Airport. “We were impressed with Heinemann’s understanding of our vision for the terminal and their ideas for creating a shop that reflects our design concept inspired by the Gold Coast’s unique geography. We are excited to embark on this new journey with them to welcome back international passengers with a brand new shopper experience.”

Once the expansion will be completed, The Gold Coast Airport three-level, 30,000 square metres terminal expansion will double the terminal size. It will also include a larger retail space, connections to four glass aerobridges, a departure lounge, and new baggage handling and border control facilities. The terminal expansion will increase capacity to meet growing demand, and sets the airport up to capitalise on the travel industry’s recovery following the removal of border restrictions in Australia.

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“We are thrilled to extend our concession with Gold Coast Airport, and to have the opportunity to expand and elevate our shops,” said Johannes Sammann, Heinemann Asia Pacific Chief Operating Officer. “The extended lease term gives us a longer runway to further invest in and develop our offering for travellers to the Gold Coast. This puts us in a perfect position to capture growth opportunities created by the continued development of the Gold Coast as a premier business and leisure travel destination in Australia, and the long-awaited recovery of tourism in the Asia Pacific.”