Retail in Asia


FedEx and eBay team up to boost APAC businesses

FedEx Express, a subsidiary of FedEx Corp., has announced a new alliance with eBay, an e-commerce marketplace platform. The collaboration means that eBay sellers in the Asia Pacific region can now sign up for a FedEx account and gain access to the full spectrum of FedEx e-commerce delivery service options at competitive rates.

SEE ALSO : FedEx Express strengthens connectivity between Asia-Europe

Marketplace sales account for 67 percent of e-commerce globally, with the Asia Pacific e-commerce market expected to grow by about 14 percent annually, reaching USD 352.68 trillion by 2030. This collaboration will help propel e-merchants – especially small business owners – amidst booming e-commerce in the region. This increase in popularity is driven by consumers’ changing behaviors toward shopping online accelerated by the pandemic.

Through this collaboration, eBay sellers will be able to provide their customers with a more premium delivery experience powered by FedEx shipping solutions. Key benefits under the current strategic program include:

  1. Competitive rates: eBay sellers will receive competitive discount rates on FedEx Express services.
  2. Enhanced shipping capabilities: FedEx offers eBay sellers a wide range of services that are critical for cross-border e-commerce, including FedEx Electronic Trade Documents; FedEx Home Delivery, which now delivers seven days a week; a portfolio of flexible, simple returns options; and the FedEx Hold-at-Location which gives consumers a choice to have their packages delivered conveniently and safely to various grocery stores, pharmacies and FedEx Office locations.
  3. Direct contact with FedEx: eBay sellers will get their own FedEx account to use any shipping solution from the vast portfolio that FedEx provides. Additionally, eBay sellers can contact FedEx directly for pickups and billing questions, as well as to order shipping forms or other delivery supplies, reroute packages and manage their My FedEx Rewards account.

SEE ALSO : Alibaba launches merchant support initiatives for 6.18

To date, FedEx has integrated with more than 17 marketplace providers, including BigCommerce, an open SaaS e-commerce platform, allowing hundreds of thousands of e-tailers across Asia Pacific direct access to FedEx services, using their FedEx account number, to manage shipments and grow their cross-border e-commerce business.