Retail in Asia


Rosewood Hotel appoints new leadership roles


Rosewood Hotel Group, a hospitality company consisting of five brands – Rosewood Hotels & Resorts®, New World Hotels & Resorts™, KHOS™, Asaya and Carlyle & Co. –  announced the appointment of Lucy Werner as Senior Vice President of Commercial and the transfer of Caroline MacDonald from the global sales and marketing team to operations as Senior Vice President of Operations, Americas.

SEE ALSO : Rosewood San Francisco opens in 2026

In addition to these appointments, Rosewood shared the recent promotions of key team members including Agnes Park as Vice President, Deputy General Counsel – global, Tony Chick as Regional Vice President and Stephan Tschuppik as Regional Vice President.

These executives will continue to strengthen Rosewood’s presence as a global leader in the hospitality industry by reorganising the team’s structure and bringing their expertise to various areas including sales and marketing, revenue management, operations and legal.

In her newly created role of Senior Vice President of Commercial, Lucy will oversee global sales and marketing, revenue management and digital performance marketing across all regions in which the group operates, utilising her expertise to further optimise the commercial sales business across all five brands globally for Rosewood Hotel Group.

With over 20 years of global experience in business development, digital, sales and operations, Lucy is a customer-centric, strategic and results-driven leader, focused on developing teams to be successful whilst delivering optimum solutions to exceed business goals. Lucy brings a proven track record of strengthening business and successfully entering new markets to this new role at Rosewood, having previously held senior leadership positions at Google, Spruce Media, adBrite and JP Morgan.

Caroline will take on the role of Senior Vice President of Operations, Americas in January 2022, transitioning from her current role as the brand’s group Vice President of sales & marketing, distribution and business performance. In her new role, Caroline will oversee the Group’s operations in the Americas, providing strategic direction and guidance toward internal performance goals.

Boasting 25 years of experience in the luxury hospitality industry, Caroline originally joined Rosewood Hotel Group in 2016 as Vice President of Sales and Marketing, Americas and Europe. She was promoted to Vice President of Global Sales and Marketing in 2019, followed by a promotion to her current role in January 2020. Caroline holds a Master of Business Administration degree from Pepperdine University.

“This is a very exciting time for Rosewood as we reorganise our organisation and continue to grow our leadership team in order to best support our goals and prioritise our global expansion,” said Sonia Cheng, Chief Executive Officer of Rosewood Hotel Group.

“We are thrilled to welcome Lucy to the Rosewood team in her newly created role, and trust that her experience will be immensely helpful as she leads the commercial division of our brands. Caroline has been integral in building our group’s reputation over the past few years and I am confident she will lead her team to new heights in this operations role,” continued Cheng.

Rosewood Hotel Group also celebrated the promotions of three key executives within the group. Agnes Park has been promoted to Global Deputy General Counsel and Vice President from her current role as Vice President – legal for the Americas and Europe, which she has held since July 2019.

In her new role, Agnes will provide leadership and oversight in the legal department in all areas, including development, operations, portfolio management, operations and data privacy. Prior to joining Rosewood Hotel Group in 2017, Agnes worked at a number of Am Law 100 law firms focusing on mergers & acquisitions and private equity. Agnes holds a J.D. from New York University School of Law and B.A. degree from New York University College of Arts & Science.

Tony Chick, formerly Regional General Manager of New World Beijing, has been promoted to Regional Vice President for Rosewood Hotel Group. In this role, he will oversee multiple properties for the upper-upscale New World Hotels & Resorts brand and KHOS, a lifestyle concept by Rosewood, including New World Beijing, New World Dalian, New World Guiyang, New World Wuhan, KHOS Langfang and KHOS Shenyang. Tony joined Rosewood Hotel Group in 2012 as Resident Manager of New World Beijing and served as General Manager to KHOS Langfang from 2015 to 2020 before taking on his most recent role. Tony has over 30 years of hospitality experience and has worked for a variety of esteemed hotels including BC Hotel & Residences Beijing, EAST Beijing, EAST Hong Kong, Hyatt Regency Tianjin and The Kerry Centre Hotel, A Shangri-La Hotel.

Serving as Managing Director since 2018 and appointed later as Area Managing Director, Stephan Tschuppik has been promoted to Regional Vice President for Rosewood Hotel Group. In his role, he will oversee the operations of various properties in the New World, KHOS and Rosewood Hotels & Resorts portfolios including Rosewood Guangzhou, New World Saigon, New World Shunde, New World Phu Quoc, KHOS Qingyuan and the Hoiana Complex, which includes Hoiana Hotels and Suites, New World Hoiana and Khos Hoiana.

An Austrian native, Stephan’s 25 years of industry experience have taken him to various parts of the world including the U.A.E., Oman, Vietnam, South Korea, Taiwan and mainland China. In his most recent role, Stephan led the opening of Rosewood Guangzhou in September 2019, the tallest five-star hotel in the world and the second urban outpost in mainland China for the Rosewood Hotels & Resorts brand. Prior to joining Rosewood, Stephan spent 16 years at the Hyatt group, including management roles at Park Hyatt Saigon and Grand Hyatt Seoul and the pre-opening and opening of China hotels such as Grand Hyatt Shenyang and Park Hyatt Hangzhou.

“Since joining the Rosewood team, Agnes, Tony and Stephan have provided invaluable insights and guidance in their respective areas of expertise and have helped further the group’s presence and goals,” said Sonia Cheng.

“We are thrilled to recognise each of them for their incredible commitment and contributions over the past few years and we look forward to seeing their continued hard work and leadership on display in their new roles,” continued Cheng.

SEE ALSO : Rosewood Hotel appoints Vice President, Customer Relationship Management

These new appointments come at an exciting time for Rosewood Hotel Group, with growth planned across the many portfolios and with further expansion plans in the pipeline. The brand continues to reach into new markets and introduce innovative programming, further cementing the brand’s position as a leader in the hospitality industry.