In People

Gap appoints new CEO

Gap Sonia Syngal

Gap Inc. announced that its Board of Directors has named Sonia Syngal, an accomplished retail leader and CEO of the portfolio’s Old Navy business since 2016, as the company’s next chief executive officer, effective 23rd March.

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She will also join the Gap Inc. Board of Directors. As Gap Inc.’s new CEO, Syngal’s top priority will be strengthening the performance of the portfolio.

“To lead the company into its next chapter, we sought a dynamic leader who could bring a deep respect for our customers and make the decisions necessary to deliver value from our portfolio of brands over the long term. Sonia has all of the characteristics and experiences needed to effectively execute against the work ahead. She is an excellent operator who drives innovation and decisive action, and she leads with both vision and heart,” said Bob Fisher, interim Gap Inc. CEO and current chair of the Gap Inc. Board of Directors.

“It is an honor to build on this company’s rich heritage and lead our nearly 130,000 employees in transforming our business and operations to successfully compete in the future. I am committed to fully realizing the potential of our portfolio and the advantage of our scale, with a focus on strengthening the love that our millions of customers have for our brands. To do that, we must better prioritize initiatives and capabilities that will improve execution and drive value creation,” said Sonia.

Syngal led Old Navy from $7B to $8B in sales in just three years, expanding its North American presence to more than 1,200 stores in the US, Canada and Mexico, scaling its ecommerce site to the no. 4 largest apparel site in the U.S. and building competitive omni-channel capabilities. Prior to that, she was Executive Vice President of Global Supply Chain and Product Operations, responsible for managing Gap Inc.’s global supply chain and redefining a best-in-class product-to-market model for its portfolio of brands.

Since joining Gap Inc. in 2004, she has served in key leadership and general management roles including Managing Director for the company’s Europe business, Senior Vice President for Gap Inc.’s International division and International Outlet division.

The company also announced that Board member Bobby Martin will take the role of Executive Chairman, effective 23rd March. Martin has extensive experience in the retail world, having served as president and CEO of Wal-Mart International, as a former director at Dillard’s Inc., and as a member of the Gap Inc. Board of Directors since 2002. His experiences will serve as a strong complement to Sonia’s, as they position the company to deliver value to our customers, employees and shareholders.

The company also announced the election of two new members to serve on its Board of Directors, effective 1st April.

Elizabeth Smith is the former CEO of Bloomin’ Brands, where she drove efforts to adapt to the changing consumer landscape by redefining convenience for the casual-dining segment. In addition to her work leading the Bloomin’ Brands portfolio, revitalizing the company’s core brands domestically and internationally, she also served in senior positions at Avon Products and with Kraft Foods. She currently serves as a director for Bloomin’ Brands and Hilton Worldwide, and previously served on the boards of Carter’s and Staples.

Amy Miles served as CEO of Regal Entertainment Group beginning in 2009, overseeing one of the world’s largest theater chains until 2018 when the company was acquired by Cineworld.

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While at the helm, Miles built a reputation as a strong operator and one of the most influential figures in entertainment, as she led the Regal team to compete and grow in an era where streaming entertainment services began disrupting the theater industry. Miles is also an experienced board member, currently serving on the boards of Norfolk Southern Corporation and ASM Global.

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