Indonesia Retail & E-Commerce Summit 2023

Indonesians are among the world’s most enthusiastic users of digital technology. The average Indonesian spends four hours a day accessing the Internet on their mobile device -twice the USA average. 30 million Indonesians today are transacting online, creating a market of at least $8 billion. Market could grow to $40 billion upwards in the next five years. The current online commerce market consists two key models: E-commerce platforms such as Tokopedia, Shopee, and Lazada; and social commerce, which involves the buying and selling of physical goods through a social media platform such as BBM, Facebook, Instagram, Line, and WhatsApp.

Under conversational commerce model, goods may be listed for sale, but payment and delivery are handled separately. Sixty percent of sales are done through online commerce while the remainder are done through social commerce.

The Indonesia Retail & E-commerce Summit 2023 agenda will include presentations and case studies on:

• How mobile, social and data will change the E-commerce landscape
• How to acquire customers and optimise your E-commerce site for sales
• How to build an efficient and effective delivery network
• How to use data to improve site and sales performance
• New business models for pure play and existing retailers
• The latest payment innovations and those disrupting the industry