Customer experience (CX) capabilities are set to play an important role in Southeast Asia’s retail and e-commerce landscape in 2023. A recent Sprinklr study found that social commerce would contribute…

Customer experience (CX) capabilities are set to play an important role in Southeast Asia’s retail and e-commerce landscape in 2023. A recent Sprinklr study found that social commerce would contribute…
Chinese consumers are eager to purchase luxury as a means of social advancement and self-differentiation. They are also highly accustomed to shopping during their travels, with over 70 percent of Chin…
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Today, brands are facing increasing pressure from consumers, governments, NGOs, investors and insurance companies to have a positive and active role in protecting people and the planet. SEE ALSO: Is […
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