Customer experience (CX) capabilities are set to play an important role in Southeast Asia’s retail and e-commerce landscape in 2023. A recent Sprinklr study found that social commerce would contribute…
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What do China’s luxury shoppers want in 2023?
Chinese consumers are eager to purchase luxury as a means of social advancement and self-differentiation. They are also highly accustomed to shopping during their travels, with over 70 percent of Chin…
Optimising for Chinese tourists in 2023
Source: Unsplash…
Five Key Steps to Building a Sustainability Strategy
Today, brands are facing increasing pressure from consumers, governments, NGOs, investors and insurance companies to have a positive and active role in protecting people and the planet. SEE ALSO: Is […
The rise of malls: the changing retail landscape in China
Have you ever thought about how many stores open and close in China every day?…
What to learn from China’s Singles’ Day?
Discover the 3 key lessons to be learned from this year’s Singles’ Day.…
Solving the stocking dilemma
Stock control and inventory management issues are big challenges retailers must face and overcome to grow their brands.…
Who is Hong Kong’s new luxury shopper?
Hong Kong has been a mecca for luxury shoppers but to its citizens, luxury is not a one-off, aspirational purchase but an innate part of their lifestyle.…
China’s 300-billion Daigou business: What’s next after the government crackdown?
As aftershocks of the clampdown on Daigous continue to reverberate through the luxury shopping community in China, e-commerce platforms are rising to fill the gap.…
10 things not to reveal in a job interview
Here are ten things to keep to yourself.…