Retail in Asia

In Shops

Consumer marketing goes 2.0 in Tokyo as the customers take control

In the Darwinian world of consumer retail, few markets are as tough, fickle, and potentially lucrative as the Japanese market. There are more than a million enterprises and 160,000 restaurants in Tokyo alone, competing for the attention of around 35 million consumers. Trends come and go on a weekly basis.

Japanese companies have to stand out in order to create attention and keep consumers interested. To do this, companies either need to follow a trend right away or start one for themselves. Consumer marketing in Tokyo is constantly evolving, often innovative and always competitive. As a laboratory of techniques, Tokyo can offer potential tools to markets further afield.