Retail in Asia

How to handle a corporate crisis

A new management role often proves tricky. But things get tense when a big corporate crisis soon erupts.
Mishandling an initial crisis could kill your career. Deal with it well, however, and you can m…

Bad call: how not to fire an employee

There’s an art to firing an employee. Using the phone usually isn’t the way to go.
Major company CEOs almost never get dismissed via a phone call.
There are some legitimate reasons for a c…